Customer Engagement Surveying

   Via our Pinpoint affiliate we offer a wide range of customer, employee and constituent engagement measurement products and performance improvement consulting including our Static Survey, Micro Survey ™, Pulse Survey ™, Micro Pulse Survey ™ and Dynamic Survey ™ service products.  These service products allow our clients to deploy their surveys using multiple modes of delivery, including QR Codes, Radio Frequency Identification ["RFID"] Tags, Kiosks, Voice [Alexa, Siri, Google Home or Apple HomePod], Cell Phone App, SMS Text, Cell Phone Beacon, Credit Card Charge Terminal, Email, Telephone and Paper modes.

   Via our Aversa affiliate we offer a wide range of products and services to compliment the Risk Based Management ["RBM"] focus of our various systems.  With algorithms and machine learning designed to analyse transactions across the entire procure-to-pay cycle (P2P) and revenue cycle, against a backdrop of activities undertaken by payees and payors with whom your organization does business, we offer a variety of lenses with which to view and understand your organization’s exposure to financial risk.

   Using our Spotr  © platform,  our clients can protect their organization from high-risk customers and vendors, while virtually eliminating transaction processing errors, non-compliant spend and outright fraud.  Designed to run on a continuous monitoring basis, our Spotr  © platform works alongside any accounting or ERP system on a preventative basis to protect precious financial resources while increasing profitability and driving process improvement. 

   Via our Concentra affiliate we offer a wide range of marketing automation products and services.  Complimented by the data and insights obtained through the use of our Customer Engagement Surveying systems, our simple and effective tools can help your organization develop more efficient and strategic marketing programs, which will enable your organization to cost-effectively grow its business.

   Using our DemandScout  © platform,  our clients can quickly and conveniently use our suite of tools to build custom lead lists, increase sales and enhance customer loyalty in less time.  Send a single welcome email, or an automated email campaign that nurtures leads.  Build your list with ease, then send targeted messages to specific individuals based upon variables that you define or based upon how our AI engine recommends in light of how your customers have previously interacted with your organization.  No matter how you approach it, you will get more value out of each interaction that you have with your customers using our technology.

   Via our  Microtrend affiliate, we offer a wide range of  products and services to help your organization understand your product or service  offerings from the standpoint of cost, market selling prices, availability alternatives and other associated relevant data.  Analyze a wide variety of direct and indirect competitors to determine how your cost and pricing compares, whether demand for your product or service is price sensitive, and to determine how to differentiate your product or service for optimal revenue and profitability performance.

   Using our Qubit  © platform,  our clients can quickly and conveniently use our suite of tools to focus on specific products and services, across both domestic and international geographies, to help your organization determine product offering, pricing and marketing strategies that align with the overall strategic goals of your organization.

   Via our  Vista  affiliate, we offer a wide range of products and services to help your organization track, analyze, and act on everything happening in the Extrinsic Sphere ™ pertaining to those entities that your organization deems as competitive.   The goal is to gain a 360-degree view of the competitive landscape in order to understand and anticipate your competitor’s actions, while developing counter-strategies that minimize risk and aid your organization in making well-informed business decisions. 

   Using our Analyticomp  © platform to quickly gather and understand key real-time information about what your competitors are doing in the marketplace, the actionable insights that we provide allow your organization to thrive in the face of competition.   Track a competitor's complete digital footprint using  our data so that your marketing team can easily adjust messaging and content to attract new business, while arming your sales team with unique insights into the strengths and weaknesses of competing products so that your organization's products and services can be differentiated and effectively sold.

   Via our Perceptio affiliate, we offer a wide range of products and services to help your organization track, understand and manage the actions of the individuals within the Constituency Sphere ™.   The goal is to gain a 360-degree, multi-dimensional view of the influence that all human actors may have on your organization throughout a continuum of time as opposed to simply a point in time.

   Using our Quark © platform, in combination with multiple data points such as social media posts and other commercially-available datasets, your organization can utilize behavioral analytics to minimize employee risk, enhance customer engagement and understand what influence or impact  various constituents may have on your organization and its operations.   What sets our Quark © platform apart from other analytical tools is that we have effectively combined three technologies -- user segmentation, event tracking and AI -- to proactively predict constituency behavior, while providing your organization with workflow triggers that rely on real-time insights to take decisive action to manage the impact of this behavior.